At Basic Pets we only select products that we support 100% .

Our philosophy is simple: if we wouldn't use it for our own dog or cat, we wouldn't sell it .

Pets are family. They have their own character, their own mind, and often a big place in our hearts. That’s why we offer a range of personalized products – from unique posters to custom gifts.

With a personal touch, a product becomes much more than just a toy or accessory. It becomes a lasting memory!

A good shopping experience doesn't stop after checkout. That's why at Basic Pets we strive for a customer-oriented service that is always there for you . Whether you have questions about your order, need help with personalization or experience a problem: we respond quickly and think along with you .

Our customer service is available 24/7 via various channels, often even in the evenings or weekends. We understand how important a quick solution is - especially when it concerns something for your pet.